Consulting, network and server support

In today's world, network and server support is considered as one of the most important components of companies and organizations. Considering the importance of these systems to ensure the stability and better performance of the network and server, the support teams try to quickly solve any problems that may occur in these systems. These teams can protect their customers from any problems that may occur in these systems through various ways such as providing online support services, maintenance of network and server related hardware and software, and training courses.

The duties of the network team include responsibility for software, hardware, and network infrastructure, including network storage equipment, switches, routers, servers, and software such as firewalls. The network and support team is also responsible for network services such as security issues, file servers and mail servers. The help desk force receives the report from the people and sends it to the relevant team. Most networks use allocation monitoring equipment to automatically monitor network equipment and send information to the Help Desk team. Help desk operators also have to analyze the information sent by the systems and fix some problems.

Network support services

Network support services are provided comprehensively and according to the different needs of users and companies. These services include issues such as consulting, installation, configuration, monitoring, security, updating, data transfer, technical problems and technical consultations. The main purpose of these services is to help users solve technical problems, increase network performance and improve service quality. Considering that networks are essential and vital in many companies and organizations, it is very important to provide network support services with the best quality in a specialized manner and with an accurate work schedule.

Server support services

In the network world, servers are known as the most important elements in computer networks. These devices are used to store, manage and send information, for this purpose, server support services are of particular importance. These services include care, maintenance, repair and updating of servers, which increase their life and quality of operation. Also, these services include technical support in case of problems, information security and server protection against hacking attacks. In general, server support services are very important to maintain the efficiency and security of computer networks.

Network installation

Network installation is a complex process that requires expertise and experience. This process includes consulting with a specialized expert, choosing network equipment, connecting them to each other and to the Internet, network settings and installing the required software. For network installation, a person with sufficient technical knowledge and experience in this field should be used to get the best performance of the network. In addition, paying attention to network security and its support is also very important.

Network support and maintenance

Computer networks are among the vital tools in organizations and companies. Ensuring that the network works optimally without any errors or defects increases productivity and reduces possible costs associated with network failure. Network support includes backup, installation, configuration, update and network monitoring. These are dynamic and permanent affairs that must be done periodically to fix any problems and defects as soon as possible.

Help Desk services

Help Desk services help a company to reduce the downtime of its IT services and keep it always available. In this process, they track, record and manage tasks with the help of special software. A network technician must have the ability and technical knowledge to understand the problem and provide a solution. Help Desk services can be considered the most important part of any IT organization. This unit is formed with the aim of better efficiency and faster service delivery.

Sample price for network and server support

The items listed below are just examples of some of the systems supported by APP, LLC. Company. For detailed information on the price of network support based on the required services, contact us and tell us your needs so that we can provide a tariff that is appropriate for your system.

plan-basic

Basic plan

تومان۵۰۰۰۰۰۰monthly

5/8

The 5/8 network support service is suitable for most systems because we are ready to serve you from Saturday to Wednesday from 8:00 AM to 5:00 PM.
  • 1 physical server
  • 3 office computers
  • 1 Remote access (Teleworking)
  • Daily backup automatically + Monthly offline backup
  • Unlimited number of remotes per month
plan-lite

Light plan

تومان۱۰۰۰۰۰۰۰Monthly

5/8

The 5/8 network support service is suitable for most systems because we are ready to serve you from Saturday to Wednesday from 8:00 AM to 5:00 PM and on Thursdays from 8:00 AM to 1:00 PM.
  • 1 physical server
  • 4 virtual servers
  • 5 office computers
  • 1 Remote access (Teleworking)
  • Daily backup automatically + Monthly offline backup
  • Unlimited number of remotes per month
  • Number of times attended: 1 time per month (Tehran area)
plan-standard

Standard plan

تومان۱۵۰۰۰۰۰۰Monthly

7/12

The 12/7 network support service is more suitable for stores that operate longer hours than the 5/8 service. In this service, we are available for service from Saturday to Friday from 8 am to 8 pm.
  • 1 physical server
  • 4 virtual servers
  • 10 office computers
  • 1 Remote access (Teleworking)
  • Daily backup automatically + Monthly offline backup
  • Unlimited number of remotes per month
  • Number of times attended: 1 time per month (Tehran area)
  • 25% discount on equipment setup and modification for maximum stability
plan-advanced

Advanced plan

تومان۲۰۰۰۰۰۰۰Monthly

7/24

Businesses that must not experience any disruption at any time can use 24/7 network support service. In this type of service, we are ready to serve you 24 hours a day, 7 days a week.
  • 2 physical servers
  • 10 virtual servers
  • 20 office computers
  • 5 Remote access (teleworking)
  • Daily backup automatically + Monthly offline backup
  • Unlimited number of remotes per month
  • Number of times of attendance per month (Tehran area)
  • 50% discount on equipment setup and modification for maximum stability

Request for consulting services, network support and corporate/organizational server

Service order
To request consulting and support services for network and organizational and administrative servers, contact the commercial and sales department or the order registration form. Our experts will contact you as soon as possible.

Blog last news

Providing regular network and server support services is one of the most important factors in ensuring the continuous and secure operation of an organization’s IT infrastructure. Below, we will examine this issue in ten paragraphs:

Network and Server Support Concept: Network and server support includes a set of activities to ensure the smooth and uninterrupted operation of organizations’ network and server systems. These services range from hardware and software management to security and monitoring.

The Importance of Periodic Services: Regular periodic services mean preventive inspection and maintenance of systems. This helps identify and fix problems before major failures occur, preventing downtime.

Periodic on-site visits: An important aspect of these services is on-site visits by specialists to assess equipment performance and provide detailed reports. These visits can include hardware testing, operating system health checks, and troubleshooting.

Online monitoring: Using monitoring tools allows support teams to monitor network and server performance in real time and respond quickly if any disruption occurs.

Software Updates: A key part of support is keeping server and network software up to date. This is essential to maintaining system security and higher productivity.

Data backup: Making regular backups of information and setting up a data restoration process in case of emergency are essential parts of periodic services.

Ensuring network security: Support services include installing and managing firewalls, identifying security threats, and conducting penetration tests to prevent cyber attacks.

Employee training: Another part of these services is providing training to the organization’s users to familiarize them with the optimal and secure use of systems.

Employee training: Another part of these services is providing training to the organization’s users to familiarize them with the optimal and secure use of systems.

Infrastructure development and upgrades: Periodic support also provides opportunities to develop and upgrade the technologies used to keep systems up to date with current needs.

It is necessary to explain that all remote services are provided through the company’s dedicated system. (Support system link)